Privacy Statement

Jungal Digital & Privacy Statement

Effective Date: July 2025

Jungal Pty Ltd (“Jungal”, “we”, “our”, “us”) is committed to protecting your privacy, safeguarding your personal information, and maintaining trust in how we operate digitally. This statement explains how we collect, store, use, and protect your data when you use our platform, website, and related services — whether in Australia or internationally.


1. Our Commitment to Privacy

We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, for international users, the General Data Protection Regulation (GDPR) where applicable. Our goal is to ensure fairness, transparency, and security in how we handle your data.


2. Information We Collect

We may collect:

  • Account Information – Name, email address, phone number, business details, and account preferences.

  • Profile Information – Skills, qualifications, work history, portfolio items, and ratings/reviews.

  • Transaction Information – Subscription details, payments, invoices, and contracts.

  • Usage Data – Logins, device type, IP address, browser type, and activity on our platform.

  • Communications – Messages sent via our platform, emails, or customer support interactions.


3. How We Use Your Information

We use your information to:

  • Create and manage your account.

  • Match Buyers with vetted Sellers.

  • Facilitate payments and subscriptions securely.

  • Display ratings, reviews, and profiles to other users.

  • Improve our platform, services, and user experience.

  • Send updates, marketing communications, and service notices (you can opt out).

  • Comply with legal, regulatory, and security requirements.


4. Data Sharing

We may share your information:

  • With other users – As necessary for matching and engagement (e.g., your public profile, ratings).

  • With trusted third-party providers – For payment processing, identity verification, and secure hosting.

  • When legally required – In response to valid legal requests, law enforcement, or regulatory obligations.

  • We never sell your personal information to third parties.


5. Data Storage & Security

  • All data is stored securely using encrypted servers located in Australia and other approved jurisdictions.

  • We use multi-layer security including encryption, firewalls, and access controls.

  • Access to your personal data is restricted to authorised staff on a need-to-know basis.

6. International Data Transfers

If you are located outside Australia, your data may be transferred to and stored in Australia or other jurisdictions with appropriate safeguards in place to protect your privacy.


7. Your Rights

You have the right to:

  • Access and request a copy of your personal data.

  • Correct inaccurate or outdated information.

  • Request deletion of your personal data (subject to legal obligations).

  • Withdraw consent for certain data uses.

  • Opt out of marketing communications at any time.


For EU/EEA residents, GDPR rights also apply, including the right to data portability and to lodge complaints with a supervisory authority


8. Cookies & Digital Tracking

We use cookies and similar tracking technologies to:

  • Keep you logged in.

  • Improve site performance.

  • Analyse user behaviour for better services.

  • Deliver relevant advertising.

You can control cookies via your browser settings, but some features may not function without them.


9. Retention of Information

We keep personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.


10. Changes to This Statement

We may update this statement from time to time. If changes are significant, we will notify you via the platform or by email before they take effect.


11. Contact Us

For questions or privacy requests:

Jungal Pty Ltd
89 Pirie Street,Adelaide SA 5000
Email: crew@jungal.com.au